Hidden Face Knit Sweater

To initiate a return, please fill out the return form, including your order number, the name of the item(s), and the reason for the return.

Unfortunately, due to hygiene reasons, we are unable to accept returns on jewelry

Only returns with a valid reason or a clear issue with the product will be accepted.

For more about refunds check here.

Processing time:
Orders are usually processed within 2-5 working days. During peak periods or due to unforeseen circumstances, processing times may vary.

Shipping time:
Orders are delivered within 5-12 working days. Due to peak periods and holidays, these days may vary. 

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.

Once your order ships, you'll receive a tracking number via email that you can use to monitor your package.

You can also navigate to our tracking page on our website to follow your order.